Staten Island Mall FAQs
GENERAL INFORMATION
Monday–Saturday: 10AM–8PM Sunday: 11AM–6PM
718.761.6666 or 718.568.0927
2655 Richmond Ave., Staten Island, NY 10304
Yes, the mall entrance by East Pacific opens one hour before mall opening every day for mall walkers.
Yes, small animals are permitted on leash and service animals are always permitted by law.
Yes
Children should be accompanied by an adult.
No smoking inside the building or outside within 50 feet.
No
SERVICES
No
Yes, photos are available at Easter and Christmas.
Yes, in front of Shake Shack.
Yes, AMC Theatres is located next to Santander Bank and Tommy’s Tavern & Tap.
Yes, the Staten Island Mall Greenmarket is open June–November on Saturdays from 8AM to 2PM and is located in the commuter lot behind Macy’s on Marsh Ave. and Ring Road. More info can be found at https://www.grownyc.org/greenmarket/staten-island/si-mall.
No
No
No
Yes, on the lower level JCPenney wing near Victoria’s Secret and on the upper level JCPenney wing near H&R Block.
Yes, during the holiday season on the upper level, near A|X Armani Exchange.
Yes, at participating retailers. Find the list at statenislandmall.com.
MTA bus schedules are posted at all bus stops and on the MTA website.
No
No
Call mall security at 718.494.8602.
Call mall security at 718.494.8602.
PARKING & VALET
Yes, surrounding the entire property.
No
Yes, charging stations are located in the parking lot across from Shake Shack and Krispy Kreme, on the Richmond Ave. side of the property.
No
AMENITIES
Yes, in the security office on the upper level in the Primark wing near the restrooms, and in the mall management office near Starbucks on the lower level.
Yes, strollers are available to rent near Hollister on the lower level, and near East Pacific restaurant on the upper level.
Located in the center court, the food district behind Dave & Buster’s, inside Macy’s, and inside JCPenney
No
The upper level at the entrance to the food district and the lower level near the AMC Theatres entrance (Santander Bank ATMs).
USPS only, outside the mall security/restroom entrance in the Primark wing.
Yes, outside near Shake Shack and Playa Bowls.
RESTROOMS & LOUNGES
Upper level in the Primark wing past Metro Mart, in the food district, and inside all major department stores
Upper level in the food district, past Dave & Buster’s — request access by calling 718.494.8602
No
The food district
STORES & DINING OPTIONS
Yes, at Applebee’s, Tommy’s Tavern & Tap, Shake Shack, and Chipotle
Yes, at Applebee’s, The Mighty Crab, East Pacific, Dave & Buster’s, and Tommy’s Tavern
SECURITY
718.494.8602, located on the upper level, Primark wing, near the restrooms
Located at the mall security office, upper level, Primark wing, near the restrooms
Yes, when available — call 718.494.8602
Yes, dial 911 or call mall security at 718.494.8602
Yes, contact mall security for first aid at 718.494.8602; otherwise, dial 911